Here at Electric Life, we not only provide all our customers with the best service, but we also commit to taking accountability and delivering our promises especially when things unfortunately haven’t gone to plan, and we need find resolutions.

If you find yourself unsatisfied with a product or service we have provided, our internal complaints team are here to support you, handle procedures, and recognise your concerns. Every complaint is taken very seriously, and it is important to us to receive your feedback whether that is positive or negative so we can make the required improvements. It is always our aim to identify, investigate, prevent and resolve every complaint to our customers satisfaction and we will take the necessary action to rectify issues if our products or service do not meet our usual standards.                                                           

Please let us know if you have any requirements or support needs, so we can provide further support throughout your complaint. You can contact us via email us at sales@electriclife.co.uk or call us on 01217488008.